1. Introduction

The National Social Security Workers Union (NSSAWU) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

2.2 Non-Personal Information

We may also collect non-personal information such as:

• Browser type and version
• IP address and general location
• Pages visited and time spent on site
• Referring website addresses

3. How We Use Your Information

3.1 Primary Uses

• To provide and maintain union membership services
• To process membership applications and renewals
• To communicate important union updates and information
• To provide representation and support services
• To process payments and maintain financial records

3.2 Communication

• Send newsletters and updates about union activities
• Notify about upcoming events, meetings, and training
• Provide information about collective bargaining outcomes
• Send important legal and regulatory updates

3.3 Legal Compliance

We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

4. Data Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and providing services, such as:

• Payment processors
• Email service providers
• Cloud storage providers
• Legal and professional advisors

4.2 Legal Requirements

We may disclose your information when required by law or in response to valid requests by public authorities.

4.3 Collective Bargaining

Aggregated and anonymized data may be used in collective bargaining negotiations to represent member interests effectively.

5. Data Security

5.1 Security Measures

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of sensitive data
• Secure servers and networks
• Access controls and authentication
• Regular security assessments

5.2 Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Your Rights

6.1 Access and Correction

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing

6.2 Communication Preferences

You can manage your communication preferences by:

• Unsubscribing from marketing emails
• Updating your contact preferences in your member portal
• Contacting our data protection officer

7. Cookies and Tracking Technologies

7.1 Cookies Usage

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. Cookies help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve our services and user experience

7.2 Cookie Management

You can control cookie settings through your browser preferences. However, disabling cookies may affect your ability to use certain features of our website.

8. International Data Transfers

As a Zimbabwe-based organization, we primarily process and store data within Zimbabwe. In cases where data may be transferred internationally, we ensure appropriate safeguards are in place to protect your information.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer: